FAQ & Known Bugs

Frequently Asked Questions

Q. Should I Install A Proprietary Video Driver (From the hardware manufacturer) 
A. Maybe. If it’s an ATI video card it may run faster with an Open Source video driver, you might have to try it both ways. If it’s an NVIDIA Driver it will probably work better with the Proprietary Video Driver. JULinux does not promote use of non-open source, or non-free drivers. Proprietary drivers are not free or open source. For the sake of freedom we suggest buying an ATI / AMD video card, and trying the Open Source driver first.

Q. How Do I Install A Proprietary Video Driver ? (Pre JULinux 10, If you are looking for instructions for JULinux 10, keep scrolling down this page )
A. First open the mate terminal and type lspci and press enter to verify the chipset of your video card.
Some times the pre-packaged Ubuntu drivers work fine. To install them simply:

  1. Click your GO / START button > System > Preferences > Software Sources
  2. Additional Drivers Tab.
  3. Select the driver you want to use, make sure it’s compatible.
  4. Apply Changes.

If you choose not to use Ubuntu’s pre-packaged drivers, you may want to go to http://www.amd.com and select their driver manually.

  1. After downloading the file, right click on it and change permissions to executable.
  2. Right click on the file and hit copy.
  3. Open Mate Terminal from the System Tools menu.
  4. Right click in the Terminal and click paste.
  5. Notice the file path for example /home/owner/Downloads/atidriverinstaller.bin
  6. Type CD followed by the path to the file, Example: cd /home/owner/Downloads and press enter.
  7. Now maximize the terminal window and type ls and press enter and look for the exact file name.
  8. Type sudo ./ followed by the file name, for example sudo ./atidriverinstaller.bin and press enter.
  9. You will be given an install wizard that you will need to follow. It will tell you that if you used Ubuntu Software Sources to install the driver, that you must first uninstall that driver.

This is only for ATI and AMD cards. NVIDIA drivers should not be installed from the website, because it usually causes problems, or won’t install.

Whatever method you use, you should restart your PC after your done. If you notice that 3D games and programs run faster, and work better without errors, you may decide using a proprietary video driver is worth loosing your freedom. If the Open Source driver runs faster you may choose to switch back to it, and keep your freedom. You may also want to switch back just for freedom.

Q. How To Install Netflix in JULinux.
A. You can watch this video or follow these simple directions:

  1. Go to your menu > System Tools > Mate Terminal
  2. Copy this: sudo apt-add-repository ppa:ehoover/compholio
  3. Press Enter and type in your password. Passwords aren’t shown on the screen, and there are no xxxxxx.
  4. After that do the same with this text: sudo apt-get update
  5. And This text: sudo apt-get install netflix-desktop
  6. Now look in your menu under Sound and Video for Netflix Desktop and open it. You will see some stuff trying to install, you need it all.
  7. Enter your account information and have fun, avoid the X button in the upper right unless you want to close it, and if you need to update silverlight watch this video first: http://www.youtube.com/watch?v=9B2nEEDC3BE

Q. What Do I Do If Netflix Asks Me To “Upgrade” Microsoft Silverlight ?
A. First Exit Firefox / Netflix, and follow these instructions, or watch the video: http://www.youtube.com/watch?v=9B2nEEDC3BE

  1. Double click the home icon on the desktop. (owner’s home)
  2. Click View > Show Hidden Files (must be checked)
  3. Find and delete any file named .wine-browser, .netflix, or .Netflix
  4. Click your Netflix icon to restart Netflix, and watch it rebuild itself.
  5. Re-enter your Netflix account information.

You can also use this script I created:

cd ~
rm -rf .wine-browser/
rmdir .wine-browser
# yes I know there are uneccesary lines of code here, but this is designed for multiple Linux distributions, just in case. They are different.
rm -rf .Netflix/
rmdir .Netflix
rm -rf .netflix/
rmdir .netflix
# rebuilds and launches netfilx-desktop. You will now need to re-enter your account info.

Q. How Do I Make JULinux look just like Windows ?
A. Click your start button, go to Accessories, and open a Terminal.
Then do this: Copy each line individually, and paste it into your terminal with your mouse. Once you select it, right click and click copy, then right click in your terminal and click paste. Then press enter and follow the instructions. Repeat for each line of text.
sudo add-apt-repository ppa:noobslab/themes
sudo add-apt-repository ppa:noobslab/icons
sudo apt-get update
sudo apt-get install win-themes win-icons

Note: if you don’t see the correct Microsoft Fonts, simply do this:
sudo apt-get install –reinstall ttf-mscorefonts-installer

Now that you have all that installed, click your start menu button, and find the Control Center. Next go to Appearance and change the Style and Icons, and if necessary click Apply.

Q. Why is the download so slow from FTP ?
A. Because Yahoo small business servers has restricted it’s “Unlimited” bandwidth. I’m in the process of trying to upload the iso file to other servers. The links will be on the download page after it’s done.

Q. Why isn’t the torrent faster ?
A. Because people who download JULinux don’t leave the torrent program open, seeding, after they get it, or because of your Internet Service Provider restricting your torrent traffic speed.

Q. Is JULinux Ubutnu ?
A. JULinux is a Ubuntu remaster, so while it does use Ubuntu code, and repositories, and services, it is different in a couple ways. It doesn’t use the Unity Interface by default, it runs faster, doesn’t display adds or track your information (as far as we know), and the browser is more secure, and it comes with lots of bundled programs.

Q. Is JULinux a Christian Distribution ?
A. Not Primarily. Justin Breithaupt gives credit to Jesus for anything that he is personally responsible for doing that is good, and the Bible has been added, but JULinux’s primary focus is not on Christianity, it’s on usability and what the end user wants.

Q. Why isn’t JULinux listed on Distrowatch.com ?
A. Because as of today 05-31-2013 Distrowatch.com has distributions on their wating list backed up to 2004. JULinux is however listed on Linux.com, Distrolist.org, Linuxfreedom.com, and lxer.com as well as others.

Q. Why don’t some people like JULinux ?
A. There are several reasons, some of them are religious reasons, pride issues, but one of them I’m starting to learn about is the fact that some people just don’t like a simple lightweight interface that people are use to using. Some people prefer something that looks newer and innovative, even if that means loosing functionality, speed, and performance. Some times even if other Linux distributions and operating systems are unstable, slow, unreliable, and confusing, people still like to show off something that looks newer. I don’t understand all the reasons why.

Q. What is the turn over rate of people switching to JULinux ?
A. After Windows users try JULinuXP 9 out of 10 switch to it, however Mac user turn over to JULinOX OS is unknown. Some times Windows users stop using JULinux after a few years because the fail to realize that you need to upgrade the entire distribution to a new version of JULinux after 1 – 2 years in order to maintain package support. This is really easy and painless though.

Q. How do I upgrade to JULinux ?
A. It’s easy.

  1. Get or plug in a removable hard drive via USB or Firewire OR use an online backup service that you can access threw your browser, or that is compatible with Linux like Dropbox or Google Drive.
  2. If your using Linux, Mac, or Windows make sure you can see all hidden or invisible files and folders.
  3. Copy all your Documents and Application Data and paste them in a folder on your backup device. Make sure to use NTFS, EXT3, or an EXT4 file system on your device to avoid issues with large files. Also Export all your bookmarks from Firefox and Chrome browsers, and make sure you imported them first from Internet Explorer. You can’t backup your Favoriates directly from Explorer and put them in Linux, unless you plan on installing Microsoft Internet Exploder, I mean Explorer threw WINE or PlayOnLinux on JULinux and also Mozilla Firefox for Windows, and importing them that way, and exporting them from Firefox for Windows.
  4. Next choose to dual boot with Windows, or Just Use Linux by itself. If your Dual Booting you will want to make sure Windows is installed first. You can leave blank space for Linux, or let Linux make it’s own space by resizing the drive. Remember JULinux can access Windows and exchange files between partitions. Windows Can’t without installing special software.
  5. Download JULinux from the download page directly or via torrent.
  6. Burn your iso image to a DVD, or use Unetbootin or Startup Disk Creator to make a bootable USB Jump Drive.
  7. hit Delete to configure your BIOS to boot from the device or DVD, or use F11 (on most computers) to boot from a specific device or drive.
  8. Erasing your hard drive after backing it up is the best solution to upgrade from one version of Linux to another, but if your dual booting with Windows, and don’t have Linux installed, you don’t need to worry. If your installing on a Mac or upgrading on a Mac you will need to watch the video on our Download page submitted by a Mac user who switched to JULinux.
  9. The rest of the install process is pretty simple, but if you don’t know how to erase your hard drive first, you can either use the System Rescue CD, or gparted in JULinux in Live mode ( Go / Start > System > Administration > GParted.)

Q. How Can I Help JULinux ?
A. There are several ways.

  1. Give us feedback, and tell us what you want to see in JULinux by sending an e-mail, comment on facebook, or call us via the Google Call button on the Support page.
  2. Rate us on Sourceforge.net.
  3. Share this on Facebook and other social sites, and tell your friends. Show them JULinux in action, either in live mode or installed on your PC or MAC.
  4. Donate Money.

Q. No Printer Icon in MATE
A. In Revision 1 and previous versions of 2013 there is no Printer icon in the Mate Menu. To fix this right click on your desktop and create a launcher (or find System Tools > Mate Menu Editor) and enter the command system-config-printer and for the name put Printer or Printers. Newer releases will contain the Printer icon.

Q. What Do I Do If It Freezes ?
A. If the Desktop Freezes and the Mouse Won’t Move Do this:

  1. Hold down Ctrl, Alt, and F3 at the same time in that order.
  2. Log in with your user name and password.
  3. type: sudo reboot
  4. enter your password again.

Q. What to do if a program freezes ? (Older versions than JULinux 10)
A. Try this: Frozen Click the broken window icon.
Then wait for your mouse to turn into a + before clicking on anything.
Click on the frozen program.
Click Forse Close. (DON’T DO THIS TO SYNAPTIC, UBUNTU SOFTWARE STORE, OR Gdebi or other package managers, or a terminal running apt or anything as sudo that is running or you might break something)

Q. How Do I Install My Video Card Driver To Increase The Speed ?
A. You can see how to do this, in a video tutorial.

The steps are listed here:

To determine what kind of video card, or other hardware you have, do the following:
Click the Start Menu Button at the lower left of the screen
Click Accessories > then click Terminal Emulator.
Type lspci and press the enter key. I am running a VirtualBox VM so my output looks
like this:

julinux10@julinux10-VirtualBox01:~$ lspci
00:00.0 Host bridge: Intel Corporation 440FX – 82441FX PMC [Natoma] (rev 02)
00:01.0 ISA bridge: Intel Corporation 82371SB PIIX3 ISA [Natoma/Triton II]
00:01.1 IDE interface: Intel Corporation 82371AB/EB/MB PIIX4 IDE (rev 01)
00:02.0 VGA compatible controller: InnoTek Systemberatung GmbH VirtualBox Graphics Adapter
00:03.0 Ethernet controller: Intel Corporation 82540EM Gigabit Ethernet Controller (rev 02)
00:04.0 System peripheral: InnoTek Systemberatung GmbH VirtualBox Guest Service
00:05.0 Multimedia audio controller: Intel Corporation 82801AA AC’97 Audio Controller (rev 01)
00:06.0 USB controller: Apple Inc. KeyLargo/Intrepid USB
00:07.0 Bridge: Intel Corporation 82371AB/EB/MB PIIX4 ACPI (rev 08)
00:0b.0 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller
00:0d.0 SATA controller: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [AHCI mode] (rev 02)

The VGA listed is “InnoTek Systemberatung GmbH VirtualBox Graphics Adapter” and I am using the
correct driver: “x86 virtulization solution – guest addition module source for dkms from virtualbox guest dkms (proprietary)”

You can also see the other hardware as well. To list usb devices type lsusb and press enter instead of lspci.

PS installing video drivers can be easy. First try the easy way: (Installing Video Drivers Should Be Done
Right after Install, because if done incorrectly, you may need to re-install JULinux)
Click the Start Menu Button at the lower left of the screen
Then select the Icon at the top left of the menu that says “All Settings” when your mouse is over it
It’s icon is a blue screen, with a wrench and screwdriver on it.
Next Select Additional Drivers, and wait while it searches for additional drivers.
If you know what driver to use in the list, select it and click Apply Changes.
Be patient, downloading drivers can take a long time.
Once it’s done you will want to restart your computer.
Go ahead and test a videogame like Warzone2100 or urbanterror to see if everything is working
correctly. If you have any issues, repeat this procedure to uninstall your video driver, and revert
it back to the open source driver instead, and then try the next method.

This method is more difficult, but it usually works best for AMD / ATI video cards.
First use the steps above to determine your video card make and model.
now go to http://www.amd.com/ and click Drivers & Support > Drivers & Support Center
Step 1: Select your system (Laptop, Desktop, APU…)
Step 2: Find your series of video card.
Step 3: Select the closest model.
Step 4: Select Linux x86_64 (for 64 bit systems) or x86 (for 32 bit systems)
Step 5: Download the latest stable driver. (right click on it, and click save as)
Step 6: Locate the ati driver installer.run file you downloaded, right click on it
and select properties. On the permissiosn tab select Allow this file to run as a program.
Close the properties window / box.
Right click on the installer .run file, and select copy.
Open your Terminal again, just like when you checked to see what video card you have.
type cd and then paste by pressing Ctrl+C or using Edit > Paste
You will have something like cd /home/user/Downloads/file.run backspace file.run
so you have cd /home/user/Downloads/ and press enter.
Now type ./*.run (if it’s the only .run file in that folder) and press enter.
Otherwise type ./filename.run and press enter.
Now it should ask you questions, and a wizard should open up and install the driver.
You will then need to reboot your PC. If the installer says it must be run as root,
Do this instead: sudo ./filename.run or sudo ./*.run

Installing World Of Warcraft on JULinux


Leave a Reply