FAQ & Known Bugs

Frequently Asked Questions

Q. Should I Install A Proprietary Video Driver (From the hardware manufacturer) 
A. Maybe. If it’s an ATI video card it may run faster with an Open Source video driver, you might have to try it both ways. If it’s an NVIDIA Driver it will probably work better with the Proprietary Video Driver. JULinux does not promote use of non-open source, or non-free drivers. Proprietary drivers are not free or open source. For the sake of freedom we suggest buying an ATI / AMD video card, and trying the Open Source driver first.

Q. How Do I Install A Proprietary Video Driver ?
A. First open the mate terminal and type lspci and press enter to verify the chipset of your video card.
Some times the pre-packaged Ubuntu drivers work fine. To install them simply:

  1. Click your GO / START button > System > Preferences > Software Sources
  2. Additional Drivers Tab.
  3. Select the driver you want to use, make sure it’s compatible.
  4. Apply Changes.

If you choose not to use Ubuntu’s pre-packaged drivers, you may want to go to http://www.amd.com and select their driver manually.

  1. After downloading the file, right click on it and change permissions to executable.
  2. Right click on the file and hit copy.
  3. Open Mate Terminal from the System Tools menu.
  4. Right click in the Terminal and click paste.
  5. Notice the file path for example /home/owner/Downloads/atidriverinstaller.bin
  6. Type CD followed by the path to the file, Example: cd /home/owner/Downloads and press enter.
  7. Now maximize the terminal window and type ls and press enter and look for the exact file name.
  8. Type sudo ./ followed by the file name, for example sudo ./atidriverinstaller.bin and press enter.
  9. You will be given an install wizard that you will need to follow. It will tell you that if you used Ubuntu Software Sources to install the driver, that you must first uninstall that driver.

This is only for ATI and AMD cards. NVIDIA drivers should not be installed from the website, because it usually causes problems, or won’t install.

Whatever method you use, you should restart your PC after your done. If you notice that 3D games and programs run faster, and work better without errors, you may decide using a proprietary video driver is worth loosing your freedom. If the Open Source driver runs faster you may choose to switch back to it, and keep your freedom. You may also want to switch back just for freedom.

Q. How To Install Netflix in JULinux.
A. You can watch this video or follow these simple directions:

  1. Go to your menu > System Tools > Mate Terminal
  2. Copy this: sudo apt-add-repository ppa:ehoover/compholio
  3. Press Enter and type in your password. Passwords aren’t shown on the screen, and there are no xxxxxx.
  4. After that do the same with this text: sudo apt-get update
  5. And This text: sudo apt-get install netflix-desktop
  6. Now look in your menu under Sound and Video for Netflix Desktop and open it. You will see some stuff trying to install, you need it all.
  7. Enter your account information and have fun, avoid the X button in the upper right unless you want to close it, and if you need to update silverlight watch this video first: http://www.youtube.com/watch?v=9B2nEEDC3BE

Q. What Do I Do If Netflix Asks Me To “Upgrade” Microsoft Silverlight ?
A. First Exit Firefox / Netflix, and follow these instructions, or watch the video: http://www.youtube.com/watch?v=9B2nEEDC3BE

  1. Double click the home icon on the desktop. (owner’s home)
  2. Click View > Show Hidden Files (must be checked)
  3. Find and delete any file named .wine-browser, .netflix, or .Netflix
  4. Click your Netflix icon to restart Netflix, and watch it rebuild itself.
  5. Re-enter your Netflix account information.

You can also use this script I created:

cd ~
rm -rf .wine-browser/
rmdir .wine-browser
# yes I know there are uneccesary lines of code here, but this is designed for multiple Linux distributions, just in case. They are different.
rm -rf .Netflix/
rmdir .Netflix
rm -rf .netflix/
rmdir .netflix
# rebuilds and launches netfilx-desktop. You will now need to re-enter your account info.
netflix-desktop

 

Q. Why is the download so slow from FTP ?
A. Because Yahoo small business servers has restricted it’s “Unlimited” bandwidth. I’m in the process of trying to upload the iso file to other servers. The links will be on the download page after it’s done.

Q. Why isn’t the torrent faster ?
A. Because people who download JULinux don’t leave the torrent program open, seeding, after they get it, or because of your Internet Service Provider restricting your torrent traffic speed.

Q. Is JULinux Ubutnu ?
A. JULinux is a Ubuntu remaster, so while it does use Ubuntu code, and repositories, and services, it is different in a couple ways. It doesn’t use the Unity Interface by default, it runs faster, doesn’t display adds or track your information (as far as we know), and the browser is more secure, and it comes with lots of bundled programs.

Q. Is JULinux a Christian Distribution ?
A. Not Primarily. Justin Breithaupt gives credit to Jesus for anything that he is personally responsible for doing that is good, and the Bible has been added, but JULinux’s primary focus is not on Christianity, it’s on usability and what the end user wants.

Q. Why isn’t JULinux listed on Distrowatch.com ?
A. Because as of today 05-31-2013 Distrowatch.com has distributions on their wating list backed up to 2004. JULinux is however listed on Linux.com, Distrolist.org, Linuxfreedom.com, and lxer.com as well as others.

Q. Why don’t some people like JULinux ?
A. There are several reasons, some of them are religious reasons, pride issues, but one of them I’m starting to learn about is the fact that some people just don’t like a simple lightweight interface that people are use to using. Some people prefer something that looks newer and innovative, even if that means loosing functionality, speed, and performance. Some times even if other Linux distributions and operating systems are unstable, slow, unreliable, and confusing, people still like to show off something that looks newer. I don’t understand all the reasons why.

Q. What is the turn over rate of people switching to JULinux ?
A. After Windows users try JULinuXP 9 out of 10 switch to it, however Mac user turn over to JULinOX OS is unknown. Some times Windows users stop using JULinux after a few years because the fail to realize that you need to upgrade the entire distribution to a new version of JULinux after 1 – 2 years in order to maintain package support. This is really easy and painless though.

Q. How do I upgrade to JULinux ?
A. It’s easy.

  1. Get or plug in a removable hard drive via USB or Firewire OR use an online backup service that you can access threw your browser, or that is compatible with Linux like Dropbox or Google Drive.
  2. If your using Linux, Mac, or Windows make sure you can see all hidden or invisible files and folders.
  3. Copy all your Documents and Application Data and paste them in a folder on your backup device. Make sure to use NTFS, EXT3, or an EXT4 file system on your device to avoid issues with large files. Also Export all your bookmarks from Firefox and Chrome browsers, and make sure you imported them first from Internet Explorer. You can’t backup your Favoriates directly from Explorer and put them in Linux, unless you plan on installing Microsoft Internet Exploder, I mean Explorer threw WINE or PlayOnLinux on JULinux and also Mozilla Firefox for Windows, and importing them that way, and exporting them from Firefox for Windows.
  4. Next choose to dual boot with Windows, or Just Use Linux by itself. If your Dual Booting you will want to make sure Windows is installed first. You can leave blank space for Linux, or let Linux make it’s own space by resizing the drive. Remember JULinux can access Windows and exchange files between partitions. Windows Can’t without installing special software.
  5. Download JULinux from the download page directly or via torrent.
  6. Burn your iso image to a DVD, or use Unetbootin or Startup Disk Creator to make a bootable USB Jump Drive.
  7. hit Delete to configure your BIOS to boot from the device or DVD, or use F11 (on most computers) to boot from a specific device or drive.
  8. Erasing your hard drive after backing it up is the best solution to upgrade from one version of Linux to another, but if your dual booting with Windows, and don’t have Linux installed, you don’t need to worry. If your installing on a Mac or upgrading on a Mac you will need to watch the video on our Download page submitted by a Mac user who switched to JULinux.
  9. The rest of the install process is pretty simple, but if you don’t know how to erase your hard drive first, you can either use the System Rescue CD, or gparted in JULinux in Live mode ( Go / Start > System > Administration > GParted.)

Q. How Can I Help JULinux ?
A. There are several ways.

  1. Give us feedback, and tell us what you want to see in JULinux by sending an e-mail, comment on facebook, or call us via the Google Call button on the Support page.
  2. Rate us on Sourceforge.net.
  3. Share this on Facebook and other social sites, and tell your friends. Show them JULinux in action, either in live mode or installed on your PC or MAC.
  4. Donate Money.

Q. No Printer Icon in MATE
A. In Revision 1 and previous versions of 2013 there is no Printer icon in the Mate Menu. To fix this right click on your desktop and create a launcher (or find System Tools > Mate Menu Editor) and enter the command system-config-printer and for the name put Printer or Printers. Newer releases will contain the Printer icon.

Q. What Do I Do If It Freezes ?
A. If the Desktop Freezes and the Mouse Won’t Move Do this:

  1. Hold down Ctrl, Alt, and F3 at the same time in that order.
  2. Log in with your user name and password.
  3. type: sudo reboot
  4. enter your password again.

Q. What to do if a program freezes ?
A. Try this: Frozen Click the broken window icon.
Then wait for your mouse to turn into a + before clicking on anything.
Click on the frozen program.
Click Forse Close. (DON’T DO THIS TO SYNAPTIC, UBUNTU SOFTWARE STORE, OR Gdebi or other package managers, or a terminal running apt or anything as sudo that is running or you might break something)

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